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About the CHOICES Program

The CT CHOICES program, an umbrella for four core AAA services (Medicare, Related Insurance Counseling, Information & Referral, and Benefit Eligibility Screening), provides free, objective, high quality confidential counseling and assistance to older adults and persons with disabilities.  These services enable our clients to understand and exercise their rights, receive benefits to which they are entitled, and make more informed decisions about quality of life issues.


CHOICES is also an excellent resource for individuals who are new to Medicare. For example, those who are about to turn 65 years old or are eligible for Medicare because of a qualifying illness or disability. Trained CHOICES staff can help consumers navigate the numerous options involved, while reducing stress and confusion.

CHOICES Volunteers

In addition to our staff at the NCAAA, CHOICES relies on over 100 trained and certified CHOICES Counselors and Volunteers throughout our 38 towns. Counselors are available to meet with seniors, other Medicare beneficiaries, or their families at a variety of venues such as senior centers or libraries throughout the region. Counselors do not sell insurance. Click here for a list of trained and certified CHOICES Counselors.

New CHOICES Counselors and volunteers are always welcome. For more information regarding becoming a CHOICES Counselor please contact us info@ncaaact.org.

icon Enhancing the quality of life for older adults, individuals with disabilities and their caregivers.